Furniture shipments traveling within the contiguous United States and Canada travel by freight carrier. Our international shipments travel via ocean freight and air freight. Case goods may travel by ground depending on the size and weight of the shipment. Most toys ship via USPS, UPS and FedEx ground and air. Lead times vary from one item to the next.
Due to the pandemic and other factors, shipping can take longer than usual and we apologize. The shipping crisis we find ourselves in at this time is exacerbated by a shortage of trucks and drivers. Palletizing and warehouse work is suffering from the same inavailability of resources. We are doing our best to minimize delays, communicate any changes, and take the information from our staff, partners, and vendors to come up with an accurate estimate. Getting your furniture to you safely in pristine condition is always the goal and we continue to look for ways to improve upon that. We appreciate your continued support.
Our furniture is shipped via UPS, FED EX, and LTL Freight Carriers depending on the size of the items. All of our shipments include a standard, curbside delivery where the boxes are taken off of the truck but are not brought inside your home. Inside delivery and assembly services are available in some areas for an additional charge. All of our furniture is shipped fully insured to protect against the infrequent case of damages during the delivery process. When your order is shipped, you will be contacted via phone and email with your tracking information. Standard delivery is Monday through Friday. Weekend delivery may be considered non-standard by the carrier and incur additional charges. Once your order has reached the destination area, the carrier will contact you to schedule a delivery appointment.
Please contact our personal shoppers for detailed shipping information.
Direct Line: 952-881-2425
Shipping Promotion Exclusions
- Delivery to islands like Whidbey Island, Martha's Vineyard, Amelia Island and other difficult to access locations due to their remote location.
- Locations that are not accessible by freight truck.
- Special scheduling outside of normal business hours, weekends, holidays, or a specified window of time.
- Rescheduling of a delivery time due to not showing up for the delivery.
International and Overseas Shipping